ErpAI

Terms of Service

Last updated: 12 November 2026

These terms govern your use of ErpAI, provided by BeyondBoxAI Technologies Pvt. Ltd. (“we”, “us”). By creating a workspace you accept them on behalf of your organisation.

1. What you get

A subscription to ErpAI as a hosted service, for the modules on your plan. You can change plans either way at any time. Switching a module off stops billing for it and hides it, without touching the data behind it.

2. Trial

Trials run 14 days and need no card. At the end you either subscribe or the workspace stops. We keep trial data for a short grace period, so a late decision does not cost you your setup work; after that we delete it.

3. Plans, billing and taxes

  • Plans are Procure & stock, Plant complete and Everything. You pay the price quoted to you or shown in the app when you subscribed.
  • Billing is in Indian rupees, in advance, monthly or yearly. Prices exclude GST, which is charged as applicable.
  • We give at least 30 days' notice before a price change that affects an existing subscription. The new price takes effect at your next renewal, never mid-term.
  • If a payment fails, we will tell you and keep the workspace running for a grace period before suspending it. We do not delete data because an invoice is late.

4. Your data is yours

You own everything you put into ErpAI. We claim no ownership of your records, documents or the data about your people, vendors and customers. We do not use them to train anything or to benefit another customer.

You can export your data at any time without asking us. If you leave, you can export everything during the wind-down window; after that we delete it, except anything the law requires us to keep. How we handle personal data is set out in the Privacy Policy, which forms part of these terms.

5. Your responsibilities

  • Keep account credentials secure, and tell us promptly if you suspect misuse.
  • Make sure you are lawfully entitled to record the people you record in ErpAI (your own staff and workers, and the contacts at your vendors and customers), and that you have told them what you collect and why.
  • Use ErpAI for lawful business purposes. Do not try to breach the tenancy boundary, or to probe or attack the service.
  • You remain responsible for your books and your decisions. ErpAI records, calculates and drafts. Approving a purchase, accepting a quantity, filing a return or paying a vendor is still your decision.

6. What the AI does, and does not

When ErpAI reads a document, the AI drafts and never decides. Every draft waits for a person to confirm it before anything is saved. An AI misreading costs you a correction, not a wrong record.

7. Availability and support

We aim to keep ErpAI available at all times. Where planned maintenance could interrupt your work, we announce it in advance. For support, use the contact details below.

8. Confidentiality

Each of us will protect the other's confidential information and use it only to make this agreement work. Ours includes non-public details of the service; yours includes your business and employee data.

9. Liability

Nothing in these terms limits liability for fraud, wilful misconduct, death or personal injury, or anything else that cannot be limited under Indian law. Otherwise, to the extent the law allows, neither of us is liable for indirect or consequential loss, or for loss of profit, revenue or goodwill. Our total liability arising out of the service is limited to the fees you paid us in the twelve months before the claim.

10. Suspension and termination

  • You may cancel at any time, effective at the end of your paid term. We do not lock you into a notice period you did not agree to.
  • We may suspend a workspace for non-payment after notice and a grace period, or immediately where use threatens the security or lawful operation of the service.
  • Either of us may terminate for a material breach that the other has not fixed within 30 days of being told about it.
  • On termination, your export rights under clause 4 survive for the wind-down window.

11. Changes to these terms

We may update these terms. If we do, we will change the date above and notify account owners of material changes before they take effect. If you continue to use ErpAI after that, you accept the updated terms.

12. Governing law

These terms are governed by the laws of India, and the courts at our registered office have exclusive jurisdiction.

13. Data processing

For the personal data inside your workspace, you are the data fiduciary and we are your data processor under the DPDP Act, 2023. We process that data only on your instructions and to provide the service. We keep it secure, use only the sub-processors listed in the Privacy Policy, notify you of a breach without undue delay, and delete or return the data when the agreement ends.

14. Contact

BeyondBoxAI Technologies Pvt. Ltd.
sales@beyondboxai.com · +91 81304 68801